country’s direction have a more positive attitude, while citizens aged 30-39, with a university degree, coming from Vojvodina, are predominantly dissatisfied with their standard and direction that Serbia is moving in. Chart 4.3.5.3. Evaluation of protecting the vote and election dispute resolution in passive suffrage (synthetic indicator) 13 Negative Neutral 29 58 Positive 4.3.6. Filing complaints An important segment in election dispute resolution is the awareness of who has the right to file a complaint because of election irregularities. Serbian legislation says these can be citizens (voters), candidates and submitters of candidate lists. The results from the survey indicate that 43% of citizens were initially unable to answer this question or could not make an assessment, so the answers by 57% of the citizens who answered were presented. The data is not encouraging and provides ample room for future interventions. Chart 4.3.6.1. Who has the right to file complaints? (in %) 30 Polling board members 76 73 70 27 Political parties 24 Citizens 16 12 11 7 Submitter of Accredited Candidates Civil society the electoral domestic organisations list observers in general Yes 94 93 89 88 84 6 Media No 24% of the respondents know that citizens have the right to file complaints; 16% know that submitters of candidate lists also have the right to complain and one in nine respondents knew that candidates can submit complaints. In neither case can we talk of any satisfactory 63