Chart 4.3.7.1. Trust in the institutions (in %) 59 58 37 35 27 26 22 24 29 29 15 15 10 4 Not at all and mostly not Neutral Mostly and completely yes Republic Electoral Commission Polling boards Courts 3 7 DNK, Cannot tell Political parties 4.3.8. Assessment of the institutions’ performance The performance of three institutions was evaluated on a scale of 1 to 5 (with five being the highest score): The Ministry of Interior (MUP), polling boards and prosecutors. Nearly half of the respondents (47%) were satisfied with the work of the MUP (very good and excellent scores), while 13% of the respondents expressed dissatisfaction by giving them ones or twos for their work. Findings almost identical to those for trust were obtained in the case of polling boards: satisfaction surpasses dissatisfaction by far since 57% of citizens said they were satisfied with the work of polling boards versus 11% of citizens who were not. Finally, 32% of respondents were satisfied with the prosecution's work, whereas one quarter of the respondents were not. Unlike questions of trust in institutions, the performance assessment included a relatively high percentage of people who did not know how or were unable to assess their performance, especially in the case of prosecutors where nearly one in four persons had no attitude or was unaware of their work. Chart 4.3.8.1. Are you familiar with the role of the following institutions/organisations in the administration of justice and if so, how do you assess their performance in this field? (in %) 32 22 21 20 14 7 5 Very poor 24 25 23 19 13 11 4 23 20 11 6 Poor Ministry of Interior/The police Good Very good Outstanding Polling boards at polling stations DNK, Cannot tell Prosecution service 65