5.4. Informing and educating the public Informing and educating the public should ensure that all election stakeholders and the general public are well aware of their rights and duties originating from them. Recommendation Institution Prioritization Time frame # 1 Develop an annual training plan for election administration at all levels - national, provincial, local - and regularly conduct training sessions aimed at increasing the capacity of electoral commissions on determining circumstances and adequate actions when decision-making on complaints and appeals. REC, local electoral commissions H S #2 Create an annual training plan for political parties and organisations at all levels - national, provincial, local - and regularly conduct training sessions aimed at increasing the capacity of political parties and organisations on being informed on mechanisms in the election dispute resolution process and the way of using them. Political parties and organisations, civil society H S # 3 Develop an annual training plan for the representatives of the Administrative Court at all levels - national, provincial, local - and regularly conduct training sessions (annually or before the elections) aimed at increasing the capacity on determining circumstances and adequate actions in decision-making on appeals. Administrative Court M M # 4 Organise and conduct educational campaigns for voters and inform the public about how to use mechanisms in administration of justice and how to access the decision-making process on appeals. Civil society H S # 5 Prepare forms for submitting complaints to the election process and make them available at polling stations in a sufficient number of copies. These should contain all necessary information, instructions on how to fill and submit them. REC, local electoral commissions H S * Low Medium High 86