International Foundation for Electoral Systems
EMB itself with technical assistance as required, and requires the EMB to identify which election data
management technology or technologies should be HEAT-tested. The HEAT process focuses primarily on
electronic systems or platforms related to election processes that include any forms of automation or
digitalization, such as voter registration, voter identification, voting and vote count, and results
transmission and tabulation. Depending on how advanced the management system is, it can also include
candidate registration, the ballot design (in complex elections such as local elections) and ballot printing.
One or more of these can be tested, as relevant and applicable to the country in question, and the HEAT
process is being specifically designed to target these systems and processes. However, depending on the
EMB’s mandate and specific circumstances of the country in question, there may be other relevant data
management systems or platforms that an EMB may wish to test, such as political party registration
databases, campaign finance databases and reports, systems for redistricting of constituencies and
precincts and polling station allocation, procurement and inventory databases, personnel and financial
databases, website and social media platforms, and case management systems used in complaints
adjudication.
Apart from identification of assets that need protection, the EMBs should be in a position to evaluate
the likelihood of any looming cybersecurity threats, be it DDoS attacks and insider attacks, spearphishing or an exploit through malware. Listing all possible threats and including an assessment of how
imminent the danger is helps to prepare for further steps in the HEAT process.
Collect
After identifying the specific election data management technology to be HEAT-tested, the relevant EMB
staff should collect and collate all relevant information for the HEAT team. This includes laws, rules,
procedures, manuals, and training material, formalized strategic policies if any, on the one hand, and the
technical information such as system design (schematics), data security policies, set-up and
configuration scripts, program source code, and other relevant material, on the other. It will be
important to collect all relevant laws and rules so the HEAT team can identify provisions in the legal
framework that may be used to challenge election technology and data management processes later in
the election process, to ensure adequate regulations and policies are in place to govern the use of the
data management technology, to ensure roles and responsibilities are clarified, especially between
EMBs and technology vendors, and to identify contingency measures. The relevant laws and rules will
include the Constitution, national electoral laws, EMB regulations, any other relevant national laws or
rules on data management, data protection, or cybersecurity, laws and rules on civil procedure and
evidence, and relevant national case law, where applicable. In addition to these legal materials, the EMB
should collect all relevant policies, procedures, strategies, operational plans, guidance documents
manuals and training materials used in the electoral process that are relevant in whole or in part to the
election technology being tested.
During the collection phase, the EMB will also conduct a system-mapping exercise to visualize
components of the system being HEAT-tested, as well as linkages and information flow between
institutions and individuals. System mapping is a tool within the larger research method of systems
30