Index accurate record-keeping, 83 complaint dismissal/summary judgment, 35 complaint receipt process, 26 conducting interviews, 69–70 confidentiality of investigations, 129 interview documentation, 74 objectivity of investigative body, 127 reporting, referral, and notification, 81 Inkatha Freedom Party v. Independent Electoral Commission, 96 integrity and incorruptibility, 138–142 internal mechanisms for accountability of investigative bodies and investigators, 106–114 International Code of Conduct for Public Officials, 125, 137 International Covenant on Civil and Political Rights (ICCPR), 12, 19 International Foundation for Electoral Systems (IFES), 18–19 international human rights guarantees, 110–112 International Institute for Democracy and Electoral Assistance (IDEA), 128 International Organization for Standardization (ISO) standard on records management, 86 Inter-Parliamentary Union Declaration on Criteria for Free and Fair Elections, 51 interviews conducting interviews, 68–70, 74–76 documentation, 71–74 ethical and professional interviewers, 76 interviewees’ legal rights, 77 interviewers’ communication skills, 76 preparation, 70–71 questioning and taking statements, 71 investigations process burden of proof, 31–32 complaint receipt, 24–28 complaint triage and preliminary assessment, 28–31 described, 23–24 dismissal of complaint/summary judgment, 33–35 election dispute resolution (EDR) process, 23–24 formal or full fact-finding or investigation process, 35–36 See also effective investigations; independent and impartial investigations; prompt investigations; thorough investigations investigators independence and impartiality of, 18 objectivity of, 131–133 performance evaluation, 107–108 jurisdiction civil versus criminal jurisdictions, 21–22 complaint triage and preliminary assessment, 28–29 defined mandate for investigation, 92–96 Kenya burden of proof, 32 civil procedures and evidence rules, 57 timelines and prompt investigations, 52 Kosovo dismissal of complaint/summary judgment, 34 substantiation and corroboration of evidence, 59 triage and prompt investigations, 42–43 Lebanon, investigation mandate, 95 legal frameworks for electoral dispute resolution, 15–17 liability framework for electoral investigations, 109–110, 113–114 Liberia accurate record-keeping, 83 formal or full fact-finding or investigation process, 36 investigation mandate, 95 substantiation and corroboration of evidence, 59 149

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