Guidelines for Understanding, Adjudicating, and Resolving Disputes in Elections consider when designing and implementing arbiter training programs. I specifically want to thank our writers from the Mexican Tribunal Electoral del Poder Judicial de la Federación (TEPJF) for discussing their unique and extensive international experience in this chapter. I also want to thank Luie Guia and Vincent Yambao for documenting the process in the Philippines. Both examples provide those working in this arena with case studies to inform, compare and contrast with their own experience. Chapter 5 focuses on civic and voter education, a topic that is largely overlooked by donors, practitioners, tribunals and election management bodies, but is as important as any other element that is typically discussed in relation to effective complaint adjudication systems. I want to thank the authors of this chapter, Catherine Barnes and Grant Kippen, for successfully combining several years of international development experience with a deep understanding of effective civic education programming and firsthand knowledge of the challenges faced by those sitting on electoral complaints adjudication bodies. I also want to thank Catherine for developing the practitioner checklist at the end of this section, which served as a model that we applied to all of our other chapters. The final chapter, focusing on alternative approaches to electoral complaints adjudication, was in many ways a maiden voyage and we were not sure where it would take us. With that in mind, I owe much gratitude to John Hardin Young for guiding this discussion with his in-depth knowledge of alternative dispute resolution, administrative law and electoral law; David Kovick for contributing his extensive international experience in alternative dispute resolution; and Vincent Tohbi for tying our theoretical approaches to real world examples. In the last stage of this effort, we assembled a panel of experts to conduct a thorough final review of GUARDE: Barry Weinberg, Linda Edgeworth, and Ms. María del Carmen Alanis Figueroa, Magistrate-President of TEPJF. These three reviewers provided a great deal of insight and advice, based on their extensive experience in this field, which helped us clarify contentious issues. Their reviews also provided an invaluable check on the quality of our work. iv