Chapter 4: Case Studies Related to Training of Arbiters in Election Complaints TEPJF has built a network of election administrators, and focuses on a methodology that works to engage relevant institutions as equal partners. It has ongoing relationships with most election management bodies (EMBs) in Latin America, and also benefits from a multilateral network through the OAS, the Inter-American Union of Electoral Organizations (UNIORE) and electoral observation missions. After receiving a request, the TEPJF collaborates with the petitioner, taking into consideration its capacities and needs in order to best design a program that fits the requirements of the country. As a result, training agendas can range from such broad topics as a seminar on electoral justice to narrower subjects like workshops on democratic transitions or electoral results. Technical Assistance to the Electoral Commission of Zambia (April 2009) The TEPJF provided technical assistance to the Electoral Commission of Zambia. The workshop included the following subjects: electoral bodies and their mission in democratic governments, voter registration lists, electoral mapping and districting, civic education, voting from abroad, electoral justice, and strategic planning in electoral institutions. Although a broad range of issues can be covered, training programs tend to focus on a smaller subset of topics: discussions of electoral organization and administration; electoral justice; electoral complaints adjudication; and social communication as a strengthening factor in electoral bodies. These subjects are then divided into more specific areas. The TEPJF always undertakes a preliminary assessment of the electoral process of the country requesting assistance. Moreover, the Court assesses the democratic development of the country in order to apply one of three levels of training: emerging democracies; more consolidated democracies that seek to solidify their electoral institutions; and specific problematic areas in mature democracies. A typical training project is conducted during a one-week seminar in a roundtable format: one or two experts give short presentations, which are followed by question and answer sessions. The participants in the training are selected by the EMB that has requested assistance. Seminar presentations are given on the Mexican electoral complaints 167