336. Human resources, and the related knowledge and accumulated experience, constitute the principal asset of an EDRB. Investment in developing and retaining personnel, and in ensuring that the institutional memory survives the loss of experienced personnel, is vital for the sustainability of any EDRB. In this regard, training and other efforts to foster professionalism at all levels of the EDRB are essential (see paragraphs 329 and 330). 337. Particularly in emerging and recently established democracies, support from donors in the international community can have a great impact on the sustainability of an EDRB. The support of donors may help to improve the quality of a given election, but any dependence or influence – or public perception of dependence or influence – must be avoided. It is particularly desirable that donor financing does not cover the salaries of EDRB members. These should always be paid out of the public treasury. 338. In addition, the use of technology seduces EDRBs and is often attractive to donors. EDRBs should objectively assess the long-term usefulness of technology and its possible impacts on sustainability, including the maintenance requirements of new technical equipment and systems. While it may be desirable to promote or sponsor the use of new technologies by an EDRB (for example computer equipment for the system of recording complaints or drawing up decisions and judgements), it is important to take account of the availability of resources in the country as a whole and evaluate the benefits that are offered by the proposed new technology. Box 6.10. Electoral justice and electronic justice: a logical match? The experiences of Brazil and Indonesia Domenico Tuccinardi and Adhy Aman The development of new technologies for exchanging electronic documents from remote locations as well the growth of video-conferencing instruments are having an impact on many sectors of democratic life. These developments are generally labelled ‘e-democracy’ because of the way they are establishing a new balance between citizens and institutions. The administration of justice does not escape this trend, and the development of ‘electronic justice’ applications in court proceedings is already a reality. The digitalization of all types of information offers new technical solutions to traditional problems that 115 6. Principles and guarantees of EDR systems 335. The capacity to provide a complete, effective and timely electoral justice service at the lowest possible cost is the first standard of sustainability. However, financial considerations should not be allowed to compromise the basic requirements of the service. Under certain circumstances, considerations of political sustainability may be more important than considerations of financial sustainability.

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