Introduction
Individuals in search of information are flooded with content as they try to understand the progression
of COVID-19 around the world and on their doorsteps. While TV and radio remain important sources
of information,4 many individuals are seeking additional answers online. Social media platforms note
global increases in usage,5 search engines report surges in COVID-19 queries,6 and online news outlets
are seeing considerably higher than normal traffic.7 In the early days of the health crisis, the WHO
coined the term “infodemic” to characterize the “over-abundance of information – some accurate and
some not – that makes it hard for people to find trustworthy sources and reliable guidance when they
need it.”8 While the implications of this information overload are multifaceted, this brief will focus on
how viral misinformation, hate speech and disinformation-laced influence operations by foreign and
domestic actors impact the information environment around COVID-19, with implications for electoral
integrity, trust in democracy and the protection of fundamental human rights, including political rights.
Even as election authorities work to mitigate public health challenges to conduct elections safely during
the COVID-19 pandemic, gains will be diminished absent sustained efforts to ensure voters have accurate
and actionable information. The spring of 2020 brought daily announcements of postponed elections,9
and election administrators that proceeded with polls quickly adopted a range of procedural changes
that altered how, where and when voters cast their ballots.10 Given these rapid shifts, it is imperative
that voters receive reliable guidance on how to register to vote and cast their ballots safely. Prospective
poll workers need similarly reliable information to
make decisions on whether and how to contribute
Disinformation is false or misleading
safely to the electoral process. The combination of
information that is created or disseminated
an overabundance of information and rapid changes
with the intent to cause harm or to benefit
to once-familiar processes creates an information
the perpetrator. The intent to cause harm
landscape ripe for potential misunderstanding and
may be directed toward individuals, groups,
malfeasance that could have serious implications
institutions or processes.
for electoral integrity. In turn, erosions of electoral
integrity can reduce public confidence in the
Misinformation is false or misleading
legitimacy of electoral outcomes and thus directly
information that is shared without the
threaten democratic governance.
intent to cause harm or realization that
There are multiple layers contributing to the
infodemic. First, the public is confronted with an
enormous volume of information from a range of
sources. The difficulties navigating this deluge are
magnified by the lack of knowledge and consensus
about the virus and its transmission, even among
authoritative public health sources. Some individuals
further pollute the information space by generating
and amplifying viral misinformation and hate speech
in accordance with their own world views and biases.
These interrelated challenges are a vulnerability in
democratic societies that anti-democratic actors are
already seeking to exploit. There is ample evidence,
International Foundation for Electoral Systems
it is incorrect. In some cases, actors may
unknowingly perpetuate the spread of
disinformation by sharing content they
believe to be accurate among their networks.
Hate Speech is “Any kind of communication
in speech, writing or behaviour, that attacks
or uses pejorative or discriminatory language
with reference to a person or a group on the
basis of who they are, in other words, based
on their religion, ethnicity, nationality, race,
colour, descent, gender or other identity
factor.” (United Nations)
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