Chart 4.3.8.5. Reasons for the inefficiency of the Administrative Court (in %, of the citizens who said it was inefficient) 61 35 1 Due to political interference 1 Due to lack of Due to difficulties Due to lack of will to react in collecting suffcient time evidence available 1 1 Due to lack of capacities DNK, Cannot tell 4.3.9. Secrecy of the ballot The secrecy of the ballot belongs to recurring problems that crop up from one election to the other and is often highlighted as important by the opposition, but also by international and domestic observers. In parallel, there is also doubt in the public whether the secrecy is guaranteed, and it is often seen through a colloquial sentence: ‘they can definitely know how I voted.’ This claim is proven by this survey because as much as 67% of citizens (two out of three) say the secrecy is not guaranteed and there is a chance to find out who they voted for. On the other hand, there are 12% of citizens who have no doubt that secrecy is fully guaranteed, while 18% of respondents are of the opinion that the secrecy of the ballot is somewhat guaranteed. These figures very clearly point to future courses of action that must be linked to additional efforts in the layout of the polling stations, but within an awareness raising campaign for citizens explaining they have a right to ensure the secrecy of the ballot. As with most of the previous questions, the watershed in the answers is made of questions about the direction in which Serbia is moving and their living standard. Those who believe Serbia is moving in the right direction or who are satisfied with the standard of living are also predominantly confident that secrecy is guaranteed and vice versa. This, in fact, tells us that the general dissatisfaction with the trends in the direction taken by Serbia is equal to the dissatisfaction with the Serbian government and that these views spill over in the answers regarding the quality of the election process in general. Dissatisfaction with government is the crucial reason and it does not necessarily have to be accompanied by objective indicators of their standard of living, i.e., citizens dissatisfied with the government individually state their standard is above average. 68