PRINCIPLE 1: PROMPT INVESTIGATION Principle: The first principle underpinning this Guidebook, drawn from the ICCPR General Comment 31, is that investigations into allegations of wrongdoing in the electoral process should be conducted promptly. The principle of prompt investigation is particularly important in the election context. Election processes and results are time-bound; evidence may be time-sensitive or subject to destruction following an election per statutory guidelines; and impunity for electoral offenses may linger from one electoral cycle to the next and harm the democratic process if not dealt with in a timely manner. Practice: This chapter outlines the guidelines and principles that investigators can use to conduct prompt investigations, including a triage and preliminary assessment process, sound investigation planning, and appropriate deadlines. To ensure a prompt investigation, it is important to: ✓ ✓ ✓ ✓ Properly classify the type of claim at issue; Conduct a preliminary assessment; Categorize complaints according to urgency and potential impact; and Ensure clear protocols are in place for decision-making and investigative processes. Chapter topics: This chapter covers the following topics: ✓ ✓ Determining substance and urgency; and Ensuring an efficient investigation. 39